A powerful ticket bot for Discord with a web dashboard — manage support tickets with categories, transcripts, analytics and more.
Free plan available · No credit card required · Setup in under 2 minutes
Features
Keep your Discord support fast, organized, and efficient.
Categories
Organize support with multiple ticket categories, custom Discord embed buttons, and per-category channel placement and role assignments.
Transcripts
Auto-send ticket link transcript via DM when tickets close, with optional user ticket support rating.
Analytics
Track ticket volume, satisfaction ratings, and staff performance to optimize your support workflow.
Automation
Automated responses on ticket creation, quick staff reply buttons, user flags, and high-traffic notices — built for efficient teams.
Config
Manage categories, customize embeds, configure staff roles, set up auto-replies, manage tickets through an intuitive web dashboard. No coding required.
Pricing
Start free and upgrade as your community grows.
Free
Start supporting your community
Premium
For full customer experience
Compare
See exactly what's included in each plan.
| Features | Free €0 /month | Premium €2.99 /month |
|---|---|---|
| Unlimited tickets | ||
| Up to 2 embed buttons (ticket category or link) | ||
| Unlimited embed buttons (ticket category or link) | ||
| Custom button labels & colors | ||
| Ticket category/Per-button role access restrictions | ||
| Ticket category/Per-button support staff roles | ||
| Category-specific Discord ticket channel placement | ||
| Language presets (15+) & full text customization | ||
| User management | ||
| Simple analytics | ||
| 1 active ticket per user | ||
| Unlimited active tickets per user | ||
| Advanced analytics | ||
| Ticket transcripts (sent via DM on close) | ||
| View transcripts in dashboard | ||
| User satisfaction ratings after ticket close | ||
| Custom auto replies on ticket creation | ||
| Quick Responses (staff reply buttons) | ||
| High traffic notice replies | ||
| Ticket notes | ||
| Staff notes on users | ||
| User flags (VIP / Attention / Blocked) | ||
| Custom embed fields | ||
| Custom thumbnail & banner image | ||
| Custom embed footer text |
Setup
Four simple steps to full support automation.
Add TicketBot to your Discord server.
Set channels, categories, and language from the dashboard.
Post the ticket embed to your support channel.
Members open tickets, your team responds instantly.
Ready to deploy?
Everything you need to manage and scale your community support.